Lead Qualification Specialist

With our unique combination of authentic customer reviews, buyer protection, and Trustmark, Trusted Shops is the leading SaaS company for trust solutions. Tens of millions of users and tens of thousands of companies build the Community of Trust, where people and businesses connect with confidence. Headquartered in Cologne, Germany, we operate in a dozen European countries with over 700 employees. 

We are looking for a motivated Lead Qualification Specialist Benelux to join our Lead Qualification Team. In this role you will be responsible for managing and optimizing the lead management processes in collaboration with internal stakeholders for various specific markets. The team forms the interface between sales, marketing and external service providers. You are up for a new challenge and enjoy working in a team? Then you are exactly right with us!

Only applications sent in English will be considered! 

Please note, this is a Netherlands based position. 

Key Responsibilities:

• Independent Assurance of Data Quality: Ensure the accuracy and consistency of lead data in collaboration with external service providers.

• Lead Distribution: Organize and oversee the distribution of leads within the assigned sales area to ensure optimal sales performance.

• Event processing: Coordinate and follow up on trade show leads, ensuring timely integration into the database and subsequent action.

• Database Maintenance: Maintain and update the lead database to reflect the needs of different markets accurately.

• Lead Quality Enhancement: Assist in improving lead quality within the CRM system and address all inquiries related to leads.

• Qualification: Research and qualify new leads for different markets.

• Successfully completed a commercial apprenticeship or equivalent qualification

• Strong affinity for the internet and a passion for e-commerce trends and technologies

• Proficiency in written and spoken English and Dutch at a business level is essential. Fluency in German is considered an advantage.

• Proficiency in MS Office, with a particular emphasis on Excel

• An independent, meticulous, and reliable approach to work, with the ability to manage tasks efficiently

• Excellent communication skills, organizational talent, and a collaborative team spirit

What we offer you

• Hybrid work: Combine fixed office days with flexible remote work

• Workation: Work temporarily from another location within Europe

• 25 vacation days

• Buddy programme (an experienced trustee is at your side)

• Individual training opportunities

• Events (Team Events, Unit Events, etc.)

• Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.